{"id":13,"date":"2021-12-18T10:43:21","date_gmt":"2021-12-18T07:43:21","guid":{"rendered":"https:\/\/www.bigsbilisim.com\/?page_id=13"},"modified":"2026-08-23T20:51:58","modified_gmt":"2026-08-23T17:51:58","slug":"services","status":"publish","type":"page","link":"https:\/\/www.bigsbilisim.com\/tr\/services\/","title":{"rendered":"Hizmetler"},"content":{"rendered":"<h1>Managed IT Services &amp; Solutions<\/h1>\n<p><strong>Empowering IT with Expertise, Innovation, and AI.<\/strong><\/p>\n<p>At Bigs Bili\u015fim, we offer a comprehensive portfolio of IT solutions \u2014 designed to help businesses scale, secure, automate, and modernize their operations. With over 20 years of experience and a future-focused approach, we deliver customized solutions with measurable impact.<\/p>\n<hr \/>\n<h3><strong>Y\u00f6netilen BT ve D\u0131\u015f Kaynak Kullan\u0131m\u0131 Hizmetleri<\/strong><\/h3>\n<ul>\n<li>\n<p>Remote &amp; On-Site IT Support<\/p>\n<\/li>\n<li>\n<p>Infrastructure Management (Windows, Linux, Cloud)<\/p>\n<\/li>\n<li>\n<p>IT Helpdesk and SLA-based Service Contracts<\/p>\n<\/li>\n<li>\n<p>Staff Augmentation &amp; Temporary IT Resourcing<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Information Security &amp; Compliance<\/strong><\/h3>\n<ul>\n<li>\n<p>Firewall, VPN, IDS\/IPS Setup<\/p>\n<\/li>\n<li>\n<p>Data Loss Prevention (DLP) &amp; Endpoint Security<\/p>\n<\/li>\n<li>\n<p>SIEM (Security Information &amp; Event Management)<\/p>\n<\/li>\n<li>\n<p>GDPR \/ KVKK Compliance Consultancy<\/p>\n<\/li>\n<li>\n<p>Secure Backup &amp; Disaster Recovery Solutions<\/p>\n<\/li>\n<li>\n<p>Data Encryption Tools &amp; Policy Implementation<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Bulut ve Hibrit Altyap\u0131<\/strong><\/h3>\n<ul>\n<li>\n<p><a href=\"https:\/\/www.bigsbilisim.com\/tr\/services\/cloud-hybrid-infrastructure\/\">Azure &amp; Microsoft 365 Cloud Solutions<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/www.bigsbilisim.com\/tr\/services\/devops-automation\/\">On-Premises + Cloud Hybrid Infrastructure Design<\/a><\/p>\n<\/li>\n<li>\n<p>Active Directory &amp; Identity Federation (ADFS, Azure AD)<\/p>\n<\/li>\n<li>\n<p>Microsoft Exchange Server Management<\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/www.bigsbilisim.com\/tr\/citrix-xenapp-a-success-story\/\">Virtualization with Hyper-V, VMware, and Citrix<\/a><\/p>\n<\/li>\n<li>\n<p>Linux Server Management<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Network &amp; Systems Engineering<\/strong><\/h3>\n<ul>\n<li>\n<p>Server &amp; SAN Architecture<\/p>\n<\/li>\n<li>\n<p>LAN, WAN, and Wireless Network Design<\/p>\n<\/li>\n<li>\n<p>Internet Access &amp; Gateway Security<\/p>\n<\/li>\n<li>\n<p>IP Telephony &amp; Call Center Infrastructure<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>\u0130zleme ve Kay\u0131t Y\u00f6netimi<\/strong><\/h3>\n<ul>\n<li>\n<p>Server Monitoring Software<\/p>\n<\/li>\n<li>\n<p>Centralized Log Collection &amp; Retention<\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/www.bigsbilisim.com\/tr\/elasticsearch-success-story\/\">Log Analyzer Dashboards (Zabbix, Grafana, Wazuh)<\/a><\/p>\n<\/li>\n<li>\n<p>Alerting Systems for SLA &amp; Incident Response<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>AI &amp; DevOps Automation<\/strong><\/h3>\n<ul>\n<li>\n<p><a href=\"https:\/\/www.bigsbilisim.com\/tr\/solutions\/private-llm-bigsgpt\/\">On-Prem Large Language Models (LLMs)<\/a><\/p>\n<\/li>\n<li>\n<p>AI-Powered Voice Agent Systems<\/p>\n<\/li>\n<li>\n<p>DevOps CI\/CD Pipeline Design (GitHub Actions, Jenkins, etc.)<\/p>\n<\/li>\n<li>\n<p>DevSecOps Implementation &amp; Policy Automation<\/p>\n<\/li>\n<li>\n<p>Infrastructure as Code (Terraform, Ansible)<\/p>\n<\/li>\n<li>\n<p>Custom AI Integrations for Ticketing, Chat, Document Automation<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Managed File Transfer (MFT) &amp; Integration<\/strong><\/h3>\n<ul>\n<li>\n<p><a href=\"https:\/\/www.bigsbilisim.com\/tr\/axway-cft-migration-challenge\/\">Axway MFT &amp; SAP Integration<\/a><\/p>\n<\/li>\n<li>\n<p>GlobalScape MFT Scenario Design &amp; Documentation<\/p>\n<\/li>\n<li>\n<p>Secure File Flow Between Protocols (SFTP, SMB, API)<\/p>\n<\/li>\n<li>\n<p>Workflow Automation &amp; Step-by-Step Logging<\/p>\n<\/li>\n<li>\n<p>DevOps + MFT Hybrid Architecture Design<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Web &amp; Application Development<\/strong><\/h3>\n<ul>\n<li>\n<p>Custom Web Application Design<\/p>\n<\/li>\n<li>\n<p>Admin Panels for Data Collection &amp; Visualization<\/p>\n<\/li>\n<li>\n<p>Python\/Django, React, MySQL\/PostgreSQL Technologies<\/p>\n<\/li>\n<li>\n<p>Integration with Remote Systems &amp; APIs<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Bigs Bili\u015fim&#039;i Neden Se\u00e7melisiniz?<\/strong><\/h3>\n<p>\u2705 20+ Years of Industry Experience<br \/>\u2705 Trusted by Global Clients (Automotive, Finance, Public)<br \/>\u2705 Agile Delivery with Strong Documentation<br \/>\u2705 Security &amp; Compliance First<br \/>\u2705 Scalable Remote and On-Site Models<\/p>\n<hr \/>\n<h3>Ready to Modernize Your IT?<\/h3>\n<p>Let\u2019s discover what we can build together.<br \/>\ud83d\udce9 <a class=\"cursor-pointer\" rel=\"noopener\">info@bigsbilisim.com<\/a><\/p>\n<p><span style=\"font-family: inherit; font-size: 35px; font-style: inherit;\">S\u0131k\u00e7a Sorulan Sorular<\/span><\/p>\n<section class=\"bigs-faq-section\">\n<div class=\"bigs-faq-container\">\n<div class=\"bigs-faq-title\">\n<p>Answers to common questions about Bigs Bili\u015fim managed IT, cloud, DevOps, monitoring and security services.<\/p>\n<\/div>\n<details class=\"bigs-faq-item\">\n<summary>What services does Bigs Bili\u015fim provide?<\/summary>\n<div class=\"bigs-faq-answer\">Bigs Bili\u015fim provides managed IT services, infrastructure management, cloud and hybrid infrastructure support, DevOps automation, monitoring and log management, information security services, and AI-assisted operations solutions for modern IT environments.<\/div>\n<\/details>\n<details class=\"bigs-faq-item\">\n<summary>Can Bigs Bili\u015fim manage both cloud and on-premise infrastructure?<\/summary>\n<div class=\"bigs-faq-answer\">Yes. Bigs Bili\u015fim supports cloud, on-premise and hybrid environments. Our team works with Microsoft Azure, AWS, Windows Server, Linux, VMware, Hyper-V, Citrix and related enterprise infrastructure technologies.<\/div>\n<\/details>\n<details class=\"bigs-faq-item\">\n<summary>Uzaktan BT deste\u011fi sa\u011fl\u0131yor musunuz?<\/summary>\n<div class=\"bigs-faq-answer\">Yes. Bigs Bili\u015fim provides remote IT support and managed infrastructure operations. Depending on the customer requirement, support can include server administration, monitoring, incident response, patching, backup checks, troubleshooting and operational reporting.<\/div>\n<\/details>\n<details class=\"bigs-faq-item\">\n<summary>What is managed IT outsourcing?<\/summary>\n<div class=\"bigs-faq-answer\">Managed IT outsourcing means that a company receives ongoing technical support, infrastructure management and operational expertise from an external IT partner. This helps reduce internal workload, improve service continuity and access specialized skills without expanding the internal team.<\/div>\n<\/details>\n<details class=\"bigs-faq-item\">\n<summary>Can you support Windows and Linux servers?<\/summary>\n<div class=\"bigs-faq-answer\">Yes. Bigs Bili\u015fim supports both Windows and Linux server environments. Our experience includes Active Directory, DNS, IIS, MSSQL, Linux services, shell scripting, PowerShell automation, patching, monitoring and troubleshooting.<\/div>\n<\/details>\n<details class=\"bigs-faq-item\">\n<summary>Do you provide DevOps and automation services?<\/summary>\n<div class=\"bigs-faq-answer\">Yes. Bigs Bili\u015fim provides DevOps and automation services including CI\/CD pipeline implementation, Ansible automation, PowerShell and Bash scripting, Docker, Kubernetes, infrastructure as code, deployment automation and operational workflow automation.<\/div>\n<\/details>\n<details class=\"bigs-faq-item\">\n<summary>Which monitoring and observability tools do you work with?<\/summary>\n<div class=\"bigs-faq-answer\">Bigs Bili\u015fim works with monitoring and observability tools such as Zabbix, Grafana, ELK, Prometheus, Loki and related log management platforms. We also build AI-assisted monitoring workflows that help classify alerts and automate first-response actions.<\/div>\n<\/details>\n<details class=\"bigs-faq-item\">\n<summary>What is AI-assisted monitoring operations?<\/summary>\n<div class=\"bigs-faq-answer\">AI-assisted monitoring operations adds an intelligent decision layer on top of existing monitoring systems. It helps classify alerts, select runbooks, trigger controlled first-response actions, verify results and escalate incidents when human review is required.<\/div>\n<\/details>\n<details class=\"bigs-faq-item\">\n<summary>Do you provide information security services?<\/summary>\n<div class=\"bigs-faq-answer\">Yes. Bigs Bili\u015fim supports infrastructure security, access control, firewall and VPN configuration, endpoint security, backup and disaster recovery checks, SIEM-related operations, hardening and compliance-oriented improvements.<\/div>\n<\/details>\n<details class=\"bigs-faq-item\">\n<summary>Bir \u015firket Bigs Bili\u015fim ile \u00e7al\u0131\u015fmaya nas\u0131l ba\u015flayabilir?<\/summary>\n<div class=\"bigs-faq-answer\">The first step is a short assessment of your current IT environment, operational needs and business priorities. After that, Bigs Bili\u015fim can propose a project-based, managed service or hybrid engagement model depending on your infrastructure and support requirements.<\/div>\n<\/details>\n<\/div>\n<\/section>\n<p>&nbsp;<\/p>\n<div class=\"bigs-cta\" style=\"margin-top:2.5em;padding:1.8em;border:1px solid #e0e0e0;border-radius:8px;text-align:center;\">\n<h2>BT operasyonlar\u0131n\u0131z\u0131 g\u00fc\u00e7lendirmeye haz\u0131r m\u0131s\u0131n\u0131z?<\/h2>\n<p>Altyap\u0131, g\u00fcvenlik veya otomasyon sorunlar\u0131n\u0131z hakk\u0131nda bize bilgi verin, k\u0131demli bir m\u00fchendisimiz bir i\u015f g\u00fcn\u00fc i\u00e7inde sizinle ileti\u015fime ge\u00e7ecektir.<\/p>\n<p><a class=\"button\" href=\"https:\/\/www.bigsbilisim.com\/tr\/contact\/\" style=\"display:inline-block;padding:0.8em 1.6em;background:#1e73be;color:#ffffff;border-radius:5px;text-decoration:none;font-weight:600;\">Bir m\u00fchendisle konu\u015fun<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Managed IT Services &amp; Solutions Empowering IT with Expertise, Innovation, and AI. At Bigs Bili\u015fim, we offer a comprehensive portfolio of IT solutions \u2014 designed to help businesses scale, secure, automate, and modernize their operations. With over 20 years of experience and a future-focused approach, we deliver customized solutions with measurable impact. Managed IT &amp; &#8230; <a title=\"Hizmetler\" class=\"read-more\" href=\"https:\/\/www.bigsbilisim.com\/tr\/services\/\" aria-label=\"Read more about Services\">Devam\u0131n\u0131 oku<\/a><\/p>","protected":false},"author":1,"featured_media":1994,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","has-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>IT Solutions and Services Tailored to Your Needs - Bigs Bili\u015fim Ltd. \u015eti.<\/title>\n<meta name=\"description\" content=\"Explore comprehensive IT solutions and services that empower businesses to scale, secure, and modernize their operations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bigsbilisim.com\/tr\/services\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Services\" \/>\n<meta property=\"og:description\" content=\"Explore comprehensive IT solutions and services that empower businesses to scale, secure, and modernize their operations.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bigsbilisim.com\/tr\/services\/\" \/>\n<meta property=\"og:site_name\" content=\"Bigs Bili\u015fim Ltd. \u015eti.\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bigsbilisim\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-23T17:51:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.bigsbilisim.com\/wp-content\/uploads\/2026\/08\/It-Team-opt.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1365\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 dakika\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.bigsbilisim.com\\\/services\\\/\",\"url\":\"https:\\\/\\\/www.bigsbilisim.com\\\/services\\\/\",\"name\":\"IT Solutions and Services Tailored to Your Needs - 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