{"id":1591,"date":"2025-07-04T19:07:25","date_gmt":"2025-07-04T16:07:25","guid":{"rendered":"https:\/\/www.bigsbilisim.com\/?page_id=1591"},"modified":"2026-08-04T23:03:40","modified_gmt":"2026-08-04T20:03:40","slug":"remote-support-model","status":"publish","type":"page","link":"https:\/\/www.bigsbilisim.com\/tr\/company\/remote-support-model\/","title":{"rendered":"Uzaktan Destek Modeli"},"content":{"rendered":"<h1>Uzaktan BT Destek Modeli<\/h1>\n<p><strong>Modern i\u015fletmeler i\u00e7in g\u00fcvenli, \u00f6l\u00e7eklenebilir ve esnek uzaktan BT deste\u011fi.<\/strong><\/p>\n<p>Bigs Bili\u015fim, s\u00fcrekli yerinde bulunmay\u0131 gerektirmeden son kullan\u0131c\u0131lar\u0131, sunucular\u0131 ve altyap\u0131y\u0131 desteklemek \u00fczere tasarlanm\u0131\u015f, tamamen y\u00f6netilen bir Uzaktan Destek Modeli sunmaktad\u0131r.<\/p>\n<p>Uzaktan BT destek hizmetlerimiz, teknik destek, sunucu y\u00f6netimi, izleme, sorun giderme, otomasyon ve altyap\u0131 bak\u0131m\u0131 yoluyla kurulu\u015flar\u0131n sistemlerini daha verimli bir \u015fekilde i\u015fletmelerine yard\u0131mc\u0131 olur.<\/p>\n<h2>Uzaktan Destek Modelimiz Neleri \u0130\u00e7eriyor?<\/h2>\n<ul>\n<li>Kullan\u0131c\u0131lar, sunucular ve altyap\u0131 i\u00e7in uzaktan BT deste\u011fi.<\/li>\n<li>Windows, Linux ve macOS deste\u011fi<\/li>\n<li>Yard\u0131m masas\u0131 ve biletleme entegrasyonu<\/li>\n<li>Uzaktan masa\u00fcst\u00fc, VPN ve g\u00fcvenli CLI tabanl\u0131 destek<\/li>\n<li>\u0130zleme ve uyar\u0131 tabanl\u0131 olay y\u00f6netimi<\/li>\n<li>SLA tabanl\u0131 yan\u0131t ve \u00e7\u00f6z\u00fcm modelleri<\/li>\n<li>ITIL uyumlu destek ve sorun bildirme s\u00fcre\u00e7leri<\/li>\n<\/ul>\n<h2>Kimler \u0130\u00e7in?<\/h2>\n<p>Uzaktan Destek Modelimiz, dahili BT ekibini geni\u015fletmeden g\u00fcvenilir teknik deste\u011fe ihtiya\u00e7 duyan kurulu\u015flar i\u00e7in uygundur.<\/p>\n<ul>\n<li>K\u00fc\u00e7\u00fck ve orta \u00f6l\u00e7ekli i\u015fletmeler<\/li>\n<li>Da\u011f\u0131t\u0131lm\u0131\u015f ekiplere sahip i\u015fletmeler<\/li>\n<li>Uzaktan \u00e7al\u0131\u015fma \u00f6ncelikli \u015firketler<\/li>\n<li>T\u00fcrkiye&#039;den uygun fiyatl\u0131 BT deste\u011fi arayan uluslararas\u0131 m\u00fc\u015fteriler<\/li>\n<li>Seviye 2 veya Seviye 3 deste\u011fe ihtiya\u00e7 duyan teknoloji ortaklar\u0131<\/li>\n<li>Sistem y\u00f6netimi, izleme ve altyap\u0131 deste\u011fine ihtiya\u00e7 duyan \u015firketler<\/li>\n<\/ul>\n<h2>Teslimat Se\u00e7enekleri<\/h2>\n<h3>Tamamen D\u0131\u015f Kaynakl\u0131 BT Deste\u011fi<\/h3>\n<p>Bigs Bili\u015fim, uzaktan \u00e7al\u0131\u015fan BT departman\u0131n\u0131z olarak kullan\u0131c\u0131 deste\u011fi, altyap\u0131 izleme, sistem bak\u0131m\u0131 ve g\u00fcnl\u00fck operasyonel g\u00f6revleri \u00fcstlenebilir.<\/p>\n<h3>Art\u0131r\u0131lm\u0131\u015f BT Ekipleri<\/h3>\n<p>\u015eirket i\u00e7i BT ekibinizin bir uzant\u0131s\u0131 olarak \u00e7al\u0131\u015fabilir, uzun i\u015fe al\u0131m s\u00fcre\u00e7lerine veya ek tam zamanl\u0131 personele ihtiya\u00e7 duymadan destek kapasitenizi art\u0131rabiliriz.<\/p>\n<h3>Proje Bazl\u0131 Uzaktan Operasyonlar<\/h3>\n<p>Sunucu ge\u00e7i\u015fleri, yama y\u00f6netimi, Active Directory yeniden yap\u0131land\u0131rmas\u0131, izleme uygulamas\u0131 ve altyap\u0131 otomasyonu gibi \u00f6zel uzaktan BT projeleri ger\u00e7ekle\u015ftirebiliriz.<\/p>\n<h2>G\u00fcvenlik ve Uyumluluk<\/h2>\n<p>Uzaktan destek g\u00fcvenli ve kontroll\u00fc olmal\u0131d\u0131r. Bigs Bili\u015fim, m\u00fc\u015fteri ortamlar\u0131n\u0131 korumak i\u00e7in yap\u0131land\u0131r\u0131lm\u0131\u015f eri\u015fim y\u00f6ntemleri ve g\u00fcvenlik uygulamalar\u0131 kullanmaktad\u0131r.<\/p>\n<ul>\n<li>\u015eifrelenmi\u015f uzaktan oturumlar<\/li>\n<li>VPN veya onayl\u0131 arac\u0131 tabanl\u0131 eri\u015fim<\/li>\n<li>M\u00fcmk\u00fcn olan yerlerde iki fakt\u00f6rl\u00fc kimlik do\u011frulama<\/li>\n<li>Rol tabanl\u0131 eri\u015fim kontrol\u00fc<\/li>\n<li>Oturum kay\u0131tlar\u0131 ve denetim izleri<\/li>\n<li>GDPR, KVKK ve ISO 27001 standartlar\u0131na uygun \u00e7al\u0131\u015fma uygulamalar\u0131<\/li>\n<\/ul>\n<h2>Raporlama ve G\u00f6r\u00fcn\u00fcrl\u00fck<\/h2>\n<p>Ger\u00e7ekle\u015ftirilen \u00e7al\u0131\u015fmalara ve desteklenen ortamlar\u0131n durumuna ili\u015fkin \u015feffafl\u0131k sa\u011fl\u0131yoruz.<\/p>\n<ul>\n<li>Ayl\u0131k performans raporlar\u0131<\/li>\n<li>Olay trend analizi<\/li>\n<li>Sistem sa\u011fl\u0131\u011f\u0131 g\u00f6sterge panelleri<\/li>\n<li>Bilet durumu ve SLA raporlamas\u0131<\/li>\n<li>Operasyonel iyile\u015ftirme \u00f6nerileri<\/li>\n<\/ul>\n<h2>Teknoloji Y\u0131\u011f\u0131n\u0131<\/h2>\n<p>Kullan\u0131lacak ara\u00e7 seti, m\u00fc\u015fterinin ortam\u0131na, g\u00fcvenlik gereksinimlerine ve destek kapsam\u0131na ba\u011fl\u0131d\u0131r.<\/p>\n<ul>\n<li>Uzaktan eri\u015fim: AnyDesk, RustDesk, TeamViewer, RDP veya VPN<\/li>\n<li>\u0130zleme: Zabbix, Grafana, Nagios veya benzeri ara\u00e7lar<\/li>\n<li>Biletleme: GLPI, Jira, ServiceNow veya m\u00fc\u015fteri sistemleri<\/li>\n<li>Otomasyon: Ansible, PowerShell, Bash ve onaylanm\u0131\u015f komut dosyalar\u0131<\/li>\n<\/ul>\n<h2>Bigs Bili\u015fim ile Uzaktan \u00c7al\u0131\u015f\u0131n<\/h2>\n<p>E\u011fer kurulu\u015funuzun g\u00fcvenilir uzaktan BT deste\u011fine, sunucu y\u00f6netimine, altyap\u0131 izlemesine veya d\u0131\u015f kaynakl\u0131 teknik operasyonlara ihtiyac\u0131 varsa, Bigs Bili\u015fim size yard\u0131mc\u0131 olabilir.<\/p>\n<p>Bizimle ileti\u015fime ge\u00e7in <a href=\"mailto:info@bigsbilisim.com\">info@bigsbilisim.com<\/a> Uzaktan destek ihtiya\u00e7lar\u0131n\u0131z\u0131 g\u00f6r\u00fc\u015fmek \u00fczere.<\/p>\n<section id=\"faq\" class=\"bigs-faq-section\">\n<div class=\"bigs-faq-container\">\n<h2>S\u0131k\u00e7a Sorulan Sorular<\/h2>\n<div class=\"bigs-faq-item\">\n<h3>Bigs Bili\u015fim&#039;in Uzaktan Destek Modeli Nedir?<\/h3>\n<p>Bigs Bili\u015fim&#039;in Uzaktan Destek Modeli, kurulu\u015flar\u0131n s\u00fcrekli yerinde bulunmalar\u0131na gerek kalmadan teknik destek, sistem y\u00f6netimi, izleme ve altyap\u0131 operasyonlar\u0131n\u0131 uzaktan almalar\u0131n\u0131 sa\u011flayan y\u00f6netilen bir BT destek yakla\u015f\u0131m\u0131d\u0131r.<\/p>\n<\/div>\n<div class=\"bigs-faq-item\">\n<h3>Uzaktan BT deste\u011fine hangi hizmetler dahildir?<\/h3>\n<p>Uzaktan BT deste\u011fi; teknik destek, sunucu y\u00f6netimi, Windows ve Linux deste\u011fi, izleme, sorun giderme, yama y\u00f6netimi, yedekleme kontrolleri, bilet i\u015flemleri, kullan\u0131c\u0131 deste\u011fi ve altyap\u0131 bak\u0131m\u0131 gibi hizmetleri i\u00e7erebilir.<\/p>\n<\/div>\n<div class=\"bigs-faq-item\">\n<h3>Bigs Bili\u015fim hem kullan\u0131c\u0131lara hem de sunuculara uzaktan destek sa\u011flayabilir mi?<\/h3>\n<p>Evet. Bigs Bili\u015fim, son kullan\u0131c\u0131lar, sunucular, sanal makineler, bulut sistemleri, a\u011f ile ilgili sorunlar, izleme uyar\u0131lar\u0131 ve operasyonel altyap\u0131 g\u00f6revleri i\u00e7in uzaktan destek sa\u011flayabilir.<\/p>\n<\/div>\n<div class=\"bigs-faq-item\">\n<h3>Hangi i\u015fletim sistemleri destekleniyor?<\/h3>\n<p>Bigs Bili\u015fim, destek kapsam\u0131na, eri\u015fim modeline ve m\u00fc\u015fteri gereksinimlerine ba\u011fl\u0131 olarak Windows, Linux ve macOS ortamlar\u0131n\u0131 desteklemektedir.<\/p>\n<\/div>\n<div class=\"bigs-faq-item\">\n<h3>Uzaktan destek g\u00fcvenli mi?<\/h3>\n<p>Evet. Uzaktan destek, m\u00fc\u015fterinin g\u00fcvenlik gereksinimlerine ba\u011fl\u0131 olarak \u015fifreli oturumlar, VPN eri\u015fimi, onaylanm\u0131\u015f uzaktan eri\u015fim ara\u00e7lar\u0131, rol tabanl\u0131 eri\u015fim kontrol\u00fc, \u00e7ok fakt\u00f6rl\u00fc kimlik do\u011frulama ve oturum kayd\u0131 yoluyla sa\u011flanabilir.<\/p>\n<\/div>\n<div class=\"bigs-faq-item\">\n<h3>Uzaktan destek, hizmet seviyesi anla\u015fmas\u0131 (SLA) taahh\u00fctleriyle birlikte sa\u011flanabilir mi?<\/h3>\n<p>Evet. Bigs Bili\u015fim, destek modeline, hizmet kapsam\u0131na, i\u015f kritikli\u011fine ve m\u00fc\u015fteri s\u00f6zle\u015fmesine ba\u011fl\u0131 olarak SLA tabanl\u0131 yan\u0131t ve \u00e7\u00f6z\u00fcm hedefleri belirleyebilir.<\/p>\n<\/div>\n<div class=\"bigs-faq-item\">\n<h3>Bigs Bili\u015fim mevcut BT ekibimizle birlikte \u00e7al\u0131\u015fabilir mi?<\/h3>\n<p>Evet. Bigs Bili\u015fim, ek uzaktan destek kapasitesi, Seviye 2 veya Seviye 3 uzmanl\u0131\u011f\u0131, operasyonel yard\u0131m ve proje bazl\u0131 teknik teslimat sa\u011flayarak dahili BT ekibinizin bir uzant\u0131s\u0131 olarak \u00e7al\u0131\u015fabilir.<\/p>\n<\/div>\n<div class=\"bigs-faq-item\">\n<h3>Uluslararas\u0131 \u015firketlere uzaktan destek sa\u011flayabilir misiniz?<\/h3>\n<p>Evet. Bigs Bili\u015fim, \u00f6zellikle T\u00fcrkiye&#039;den sistem y\u00f6netimi, altyap\u0131 deste\u011fi, izleme, otomasyon ve y\u00f6netilen BT hizmetlerine ihtiya\u00e7 duyan \u015firketler olmak \u00fczere, uluslararas\u0131 m\u00fc\u015fterilerine uzaktan destek sa\u011flayabilir.<\/p>\n<\/div>\n<div class=\"bigs-faq-item\">\n<h3>Uzaktan destek i\u00e7in hangi ara\u00e7lar kullan\u0131l\u0131r?<\/h3>\n<p>Kullan\u0131lan ara\u00e7 seti m\u00fc\u015fteri gereksinimlerine ba\u011fl\u0131d\u0131r. Yayg\u0131n olarak kullan\u0131lan ara\u00e7lar aras\u0131nda VPN, RDP, AnyDesk, RustDesk, TeamViewer, Zabbix, Grafana, GLPI, Jira, ServiceNow, Ansible, PowerShell ve Bash yer alabilir.<\/p>\n<\/div>\n<div class=\"bigs-faq-item\">\n<h3>Bigs Bili\u015fim uzaktan destek kapsam\u0131nda izleme hizmeti sa\u011flayabilir mi?<\/h3>\n<p>Evet. \u0130zleme, uzaktan destek modelinin bir par\u00e7as\u0131 olarak dahil edilebilir. Bigs Bili\u015fim, sistem sa\u011fl\u0131\u011f\u0131n\u0131, uyar\u0131lar\u0131, altyap\u0131 kullan\u0131labilirli\u011fini ve tekrarlayan operasyonel sorunlar\u0131 izlemenize yard\u0131mc\u0131 olabilir.<\/p>\n<\/div>\n<div class=\"bigs-faq-item\">\n<h3>Uzaktan destek, proje bazl\u0131 \u00e7al\u0131\u015fmalar\u0131 da kapsayabilir mi?<\/h3>\n<p>Evet. Bigs Bili\u015fim, sunucu ge\u00e7i\u015fleri, yama y\u00fckleme, Active Directory yeniden yap\u0131land\u0131rmas\u0131, izleme uygulamas\u0131, otomasyon i\u015f ak\u0131\u015flar\u0131 ve altyap\u0131 iyile\u015ftirmeleri gibi uzaktan y\u00fcr\u00fct\u00fclen projeleri ger\u00e7ekle\u015ftirebilir.<\/p>\n<\/div>\n<div class=\"bigs-faq-item\">\n<h3>Bigs Bili\u015fim uzaktan destek hizmetini nas\u0131l kullanmaya ba\u015flayabiliriz?<\/h3>\n<p>Genellikle ba\u015flang\u0131\u00e7 noktas\u0131 bir ke\u015fif oturumudur. Bigs Bili\u015fim, destek ihtiya\u00e7lar\u0131n\u0131z\u0131, altyap\u0131 kapsam\u0131n\u0131z\u0131, eri\u015fim modelinizi, g\u00fcvenlik gereksinimlerinizi ve SLA beklentilerinizi inceler ve ard\u0131ndan uygun bir uzaktan destek modeli \u00f6nerir.<\/p>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Remote IT Support Model Secure, scalable and flexible remote IT support for modern businesses. Bigs Bili\u015fim provides a fully managed Remote Support Model designed to support end users, servers and infrastructure without requiring continuous on-site presence. Our remote IT support services help organizations operate their systems more efficiently through helpdesk support, server administration, monitoring, troubleshooting, &#8230; <a title=\"Uzaktan Destek Modeli\" class=\"read-more\" href=\"https:\/\/www.bigsbilisim.com\/tr\/company\/remote-support-model\/\" aria-label=\"Read more about Remote Support Model\">Devam\u0131n\u0131 oku<\/a><\/p>","protected":false},"author":1,"featured_media":1995,"parent":1808,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1591","page","type-page","status-publish","has-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Remote IT Support Model | Bigs Bili\u015fim<\/title>\n<meta name=\"description\" content=\"Learn how Bigs Bili\u015fim provides secure remote IT support, helpdesk, monitoring, system administration and infrastructure operations for modern businesses.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bigsbilisim.com\/tr\/company\/remote-support-model\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remote Support Model\" \/>\n<meta property=\"og:description\" content=\"Learn how Bigs Bili\u015fim provides secure remote IT support, helpdesk, monitoring, system administration and infrastructure operations for modern businesses.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bigsbilisim.com\/tr\/company\/remote-support-model\/\" \/>\n<meta property=\"og:site_name\" content=\"Bigs Bili\u015fim Ltd. \u015eti.\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bigsbilisim\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-04T20:03:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.bigsbilisim.com\/wp-content\/uploads\/2026\/08\/remote-Support-opt.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 dakika\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.bigsbilisim.com\\\/company\\\/remote-support-model\\\/\",\"url\":\"https:\\\/\\\/www.bigsbilisim.com\\\/company\\\/remote-support-model\\\/\",\"name\":\"Remote IT Support Model | Bigs Bili\u015fim\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.bigsbilisim.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.bigsbilisim.com\\\/company\\\/remote-support-model\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.bigsbilisim.com\\\/company\\\/remote-support-model\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.bigsbilisim.com\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/remote-Support-opt.webp\",\"datePublished\":\"2025-07-04T16:07:25+00:00\",\"dateModified\":\"2026-08-04T20:03:40+00:00\",\"description\":\"Learn how Bigs Bili\u015fim provides secure remote IT support, helpdesk, monitoring, system administration and infrastructure operations for modern businesses.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.bigsbilisim.com\\\/company\\\/remote-support-model\\\/#breadcrumb\"},\"inLanguage\":\"tr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.bigsbilisim.com\\\/company\\\/remote-support-model\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"tr\",\"@id\":\"https:\\\/\\\/www.bigsbilisim.com\\\/company\\\/remote-support-model\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.bigsbilisim.com\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/remote-Support-opt.webp\",\"contentUrl\":\"https:\\\/\\\/www.bigsbilisim.com\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/remote-Support-opt.webp\",\"width\":1536,\"height\":1024},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.bigsbilisim.com\\\/company\\\/remote-support-model\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.bigsbilisim.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Company\",\"item\":\"https:\\\/\\\/www.bigsbilisim.com\\\/company\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Remote Support Model\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.bigsbilisim.com\\\/#website\",\"url\":\"https:\\\/\\\/www.bigsbilisim.com\\\/\",\"name\":\"Bigs Bili\u015fim Ltd. \u015eti.\",\"description\":\"Managed IT, Cloud and AI-Assisted Operations for Modern Businesses.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.bigsbilisim.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.bigsbilisim.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"tr\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.bigsbilisim.com\\\/#organization\",\"name\":\"Bigs Bili\u015fim Ltd. \u015eti.\",\"url\":\"https:\\\/\\\/www.bigsbilisim.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"tr\",\"@id\":\"https:\\\/\\\/www.bigsbilisim.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.bigsbilisim.com\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/Bigs-Bilisim-Logo.jpg\",\"contentUrl\":\"https:\\\/\\\/www.bigsbilisim.com\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/Bigs-Bilisim-Logo.jpg\",\"width\":568,\"height\":447,\"caption\":\"Bigs Bili\u015fim Ltd. \u015eti.\"},\"image\":{\"@id\":\"https:\\\/\\\/www.bigsbilisim.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/bigsbilisim\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/bigs-bilisim\",\"https:\\\/\\\/www.instagram.com\\\/bigsbilisimai\\\/\",\"https:\\\/\\\/www.youtube.com\\\/@bigsbilisim\",\"https:\\\/\\\/github.com\\\/Bigs-Bilisim\",\"https:\\\/\\\/www.crunchbase.com\\\/organization\\\/bigs-bili\u015fim\"],\"description\":\"Bigs Bili\u015fim is an Istanbul-based technology company providing managed IT, cloud and hybrid infrastructure, DevOps automation, monitoring and log management, information security, and AI-assisted operations for businesses that need reliable, expert-level system management.\",\"email\":\"info@bigsbilisim.com\",\"telephone\":\"+90 533 724 80 68\",\"legalName\":\"Bigs Bili\u015fim Ltd. \u015eti.\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"1\",\"maxValue\":\"10\"},\"publishingPrinciples\":\"https:\\\/\\\/www.bigsbilisim.com\\\/company\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Remote IT Support Model | Bigs Bili\u015fim","description":"Learn how Bigs Bili\u015fim provides secure remote IT support, helpdesk, monitoring, system administration and infrastructure operations for modern businesses.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.bigsbilisim.com\/tr\/company\/remote-support-model\/","og_locale":"tr_TR","og_type":"article","og_title":"Remote Support Model","og_description":"Learn how Bigs Bili\u015fim provides secure remote IT support, helpdesk, monitoring, system administration and infrastructure operations for modern businesses.","og_url":"https:\/\/www.bigsbilisim.com\/tr\/company\/remote-support-model\/","og_site_name":"Bigs Bili\u015fim Ltd. \u015eti.","article_publisher":"https:\/\/www.facebook.com\/bigsbilisim","article_modified_time":"2026-08-04T20:03:40+00:00","og_image":[{"width":1536,"height":1024,"url":"https:\/\/www.bigsbilisim.com\/wp-content\/uploads\/2026\/08\/remote-Support-opt.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_misc":{"Tahmini okuma s\u00fcresi":"4 dakika"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.bigsbilisim.com\/company\/remote-support-model\/","url":"https:\/\/www.bigsbilisim.com\/company\/remote-support-model\/","name":"Remote IT Support Model | Bigs Bili\u015fim","isPartOf":{"@id":"https:\/\/www.bigsbilisim.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.bigsbilisim.com\/company\/remote-support-model\/#primaryimage"},"image":{"@id":"https:\/\/www.bigsbilisim.com\/company\/remote-support-model\/#primaryimage"},"thumbnailUrl":"https:\/\/www.bigsbilisim.com\/wp-content\/uploads\/2026\/08\/remote-Support-opt.webp","datePublished":"2025-07-04T16:07:25+00:00","dateModified":"2026-08-04T20:03:40+00:00","description":"Learn how Bigs Bili\u015fim provides secure remote IT support, helpdesk, monitoring, system administration and infrastructure operations for modern businesses.","breadcrumb":{"@id":"https:\/\/www.bigsbilisim.com\/company\/remote-support-model\/#breadcrumb"},"inLanguage":"tr","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.bigsbilisim.com\/company\/remote-support-model\/"]}]},{"@type":"ImageObject","inLanguage":"tr","@id":"https:\/\/www.bigsbilisim.com\/company\/remote-support-model\/#primaryimage","url":"https:\/\/www.bigsbilisim.com\/wp-content\/uploads\/2026\/08\/remote-Support-opt.webp","contentUrl":"https:\/\/www.bigsbilisim.com\/wp-content\/uploads\/2026\/08\/remote-Support-opt.webp","width":1536,"height":1024},{"@type":"BreadcrumbList","@id":"https:\/\/www.bigsbilisim.com\/company\/remote-support-model\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.bigsbilisim.com\/"},{"@type":"ListItem","position":2,"name":"Company","item":"https:\/\/www.bigsbilisim.com\/company\/"},{"@type":"ListItem","position":3,"name":"Remote Support Model"}]},{"@type":"WebSite","@id":"https:\/\/www.bigsbilisim.com\/#website","url":"https:\/\/www.bigsbilisim.com\/","name":"Bigs Bili\u015fim Ltd. \u015eti.","description":"Modern \u0130\u015fletmeler i\u00e7in Y\u00f6netilen BT, Bulut ve Yapay Zeka Destekli Operasyonlar.","publisher":{"@id":"https:\/\/www.bigsbilisim.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.bigsbilisim.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"tr"},{"@type":"Organization","@id":"https:\/\/www.bigsbilisim.com\/#organization","name":"Bigs Bili\u015fim Ltd. \u015eti.","url":"https:\/\/www.bigsbilisim.com\/","logo":{"@type":"ImageObject","inLanguage":"tr","@id":"https:\/\/www.bigsbilisim.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.bigsbilisim.com\/wp-content\/uploads\/2022\/12\/Bigs-Bilisim-Logo.jpg","contentUrl":"https:\/\/www.bigsbilisim.com\/wp-content\/uploads\/2022\/12\/Bigs-Bilisim-Logo.jpg","width":568,"height":447,"caption":"Bigs Bili\u015fim Ltd. \u015eti."},"image":{"@id":"https:\/\/www.bigsbilisim.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/bigsbilisim","https:\/\/www.linkedin.com\/company\/bigs-bilisim","https:\/\/www.instagram.com\/bigsbilisimai\/","https:\/\/www.youtube.com\/@bigsbilisim","https:\/\/github.com\/Bigs-Bilisim","https:\/\/www.crunchbase.com\/organization\/bigs-bili\u015fim"],"description":"Bigs Bili\u015fim is an Istanbul-based technology company providing managed IT, cloud and hybrid infrastructure, DevOps automation, monitoring and log management, information security, and AI-assisted operations for businesses that need reliable, expert-level system management.","email":"info@bigsbilisim.com","telephone":"+90 533 724 80 68","legalName":"Bigs Bili\u015fim Ltd. \u015eti.","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"1","maxValue":"10"},"publishingPrinciples":"https:\/\/www.bigsbilisim.com\/company\/"}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.bigsbilisim.com\/tr\/wp-json\/wp\/v2\/pages\/1591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bigsbilisim.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bigsbilisim.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bigsbilisim.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bigsbilisim.com\/tr\/wp-json\/wp\/v2\/comments?post=1591"}],"version-history":[{"count":5,"href":"https:\/\/www.bigsbilisim.com\/tr\/wp-json\/wp\/v2\/pages\/1591\/revisions"}],"predecessor-version":[{"id":1894,"href":"https:\/\/www.bigsbilisim.com\/tr\/wp-json\/wp\/v2\/pages\/1591\/revisions\/1894"}],"up":[{"embeddable":true,"href":"https:\/\/www.bigsbilisim.com\/tr\/wp-json\/wp\/v2\/pages\/1808"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bigsbilisim.com\/tr\/wp-json\/wp\/v2\/media\/1995"}],"wp:attachment":[{"href":"https:\/\/www.bigsbilisim.com\/tr\/wp-json\/wp\/v2\/media?parent=1591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}