AI-Assisted Monitoring Operations Service
Turn Monitoring Alerts Into Controlled Operational Action
We help organizations turn monitoring alerts into controlled operational action.
Our service adds an AI-assisted operations layer on top of existing monitoring systems and supports teams with alert triage, runbook selection, first-response automation, post-action verification, escalation rules, and operational reporting.
What the service includes
- Alert classification and noise reduction
- Incident-type based runbook mapping
- Controlled automation for approved scenarios
- Post-check validation after remediation
- Admin notification and escalation flows
- Dashboarding and operational reporting
- Continuous tuning for Windows and Linux environments
Delivery model
- Initial assessment and onboarding
- Pilot or production rollout
- Monthly managed service
- Optional runbook and integration expansion
Best fit for
- IT operations teams with repetitive L1 workload
- MSPs and internal NOC teams
- Mixed Windows/Linux environments
- Organizations that want more than alert visibility
Commercial model
Pricing is provided based on environment size, incident scope, runbook count, and integration requirements.
Why Choose Our AI-Assisted Monitoring Operations Service
Bigs Bilişim helps organizations move beyond passive monitoring by adding an AI-assisted operations layer to existing monitoring environments. Our service combines alert triage, runbook automation, post-action validation, escalation logic, and dashboard-based reporting to reduce repetitive Level-1 workload and improve operational consistency across Windows and Linux systems.