Managed IT Services & Solutions

Empowering IT with Expertise, Innovation, and AI.

At Bigs Bilişim, we offer a comprehensive portfolio of IT solutions — designed to help businesses scale, secure, automate, and modernize their operations. With over 20 years of experience and a future-focused approach, we deliver customized solutions with measurable impact.

Managed IT & Outsourcing Services

  • Remote & On-Site IT Support

  • Infrastructure Management (Windows, Linux, Cloud)

  • IT Helpdesk and SLA-based Service Contracts

  • Staff Augmentation & Temporary IT Resourcing

Information Security & Compliance

  • Firewall, VPN, IDS/IPS Setup

  • Data Loss Prevention (DLP) & Endpoint Security

  • SIEM (Security Information & Event Management)

  • GDPR / KVKK Compliance Consultancy

  • Secure Backup & Disaster Recovery Solutions

  • Data Encryption Tools & Policy Implementation

Cloud & Hybrid Infrastructure

Network & Systems Engineering

  • Server & SAN Architecture

  • LAN, WAN, and Wireless Network Design

  • Internet Access & Gateway Security

  • IP Telephony & Call Center Infrastructure

Monitoring & Log Management

AI & DevOps Automation

  • On-Prem Large Language Models (LLMs)

  • AI-Powered Voice Agent Systems

  • DevOps CI/CD Pipeline Design (GitHub Actions, Jenkins, etc.)

  • DevSecOps Implementation & Policy Automation

  • Infrastructure as Code (Terraform, Ansible)

  • Custom AI Integrations for Ticketing, Chat, Document Automation

Managed File Transfer (MFT) & Integration

  • Axway MFT & SAP Integration

  • GlobalScape MFT Scenario Design & Documentation

  • Secure File Flow Between Protocols (SFTP, SMB, API)

  • Workflow Automation & Step-by-Step Logging

  • DevOps + MFT Hybrid Architecture Design

Web & Application Development

  • Custom Web Application Design

  • Admin Panels for Data Collection & Visualization

  • Python/Django, React, MySQL/PostgreSQL Technologies

  • Integration with Remote Systems & APIs

Why Choose Bigs Bilişim?

✅ 20+ Years of Industry Experience
✅ Trusted by Global Clients (Automotive, Finance, Public)
✅ Agile Delivery with Strong Documentation
✅ Security & Compliance First
✅ Scalable Remote and On-Site Models

Ready to Modernize Your IT?

Let’s discover what we can build together.
📩 [email protected]

Frequently Asked Questions

Answers to common questions about Bigs Bilişim managed IT, cloud, DevOps, monitoring and security services.

What services does Bigs Bilişim provide?
Bigs Bilişim provides managed IT services, infrastructure management, cloud and hybrid infrastructure support, DevOps automation, monitoring and log management, information security services, and AI-assisted operations solutions for modern IT environments.
Can Bigs Bilişim manage both cloud and on-premise infrastructure?
Yes. Bigs Bilişim supports cloud, on-premise and hybrid environments. Our team works with Microsoft Azure, AWS, Windows Server, Linux, VMware, Hyper-V, Citrix and related enterprise infrastructure technologies.
Do you provide remote IT support?
Yes. Bigs Bilişim provides remote IT support and managed infrastructure operations. Depending on the customer requirement, support can include server administration, monitoring, incident response, patching, backup checks, troubleshooting and operational reporting.
What is managed IT outsourcing?
Managed IT outsourcing means that a company receives ongoing technical support, infrastructure management and operational expertise from an external IT partner. This helps reduce internal workload, improve service continuity and access specialized skills without expanding the internal team.
Can you support Windows and Linux servers?
Yes. Bigs Bilişim supports both Windows and Linux server environments. Our experience includes Active Directory, DNS, IIS, MSSQL, Linux services, shell scripting, PowerShell automation, patching, monitoring and troubleshooting.
Do you provide DevOps and automation services?
Yes. Bigs Bilişim provides DevOps and automation services including CI/CD pipeline implementation, Ansible automation, PowerShell and Bash scripting, Docker, Kubernetes, infrastructure as code, deployment automation and operational workflow automation.
Which monitoring and observability tools do you work with?
Bigs Bilişim works with monitoring and observability tools such as Zabbix, Grafana, ELK, Prometheus, Loki and related log management platforms. We also build AI-assisted monitoring workflows that help classify alerts and automate first-response actions.
What is AI-assisted monitoring operations?
AI-assisted monitoring operations adds an intelligent decision layer on top of existing monitoring systems. It helps classify alerts, select runbooks, trigger controlled first-response actions, verify results and escalate incidents when human review is required.
Do you provide information security services?
Yes. Bigs Bilişim supports infrastructure security, access control, firewall and VPN configuration, endpoint security, backup and disaster recovery checks, SIEM-related operations, hardening and compliance-oriented improvements.
How can a company start working with Bigs Bilişim?
The first step is a short assessment of your current IT environment, operational needs and business priorities. After that, Bigs Bilişim can propose a project-based, managed service or hybrid engagement model depending on your infrastructure and support requirements.

 

Ready to strengthen your IT operations?

Tell us about your infrastructure, security, or automation challenge and a senior engineer will get back to you within one business day.

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