Privacy Policy for Bigs Bilişim Ltd. Şti.

This Privacy Policy explains how Bigs Bilişim Ltd. Şti. collects, uses, stores and protects personal information through its website at
https://www.bigsbilisim.com.

Bigs Bilişim respects the privacy of website visitors, customers, business partners and users who contact us through our online channels. We process personal data in accordance with applicable privacy and data protection principles, including KVKK and GDPR where applicable.

If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us at
[email protected].

Scope of This Privacy Policy

This Privacy Policy applies to personal data collected through the Bigs Bilişim website and online communication channels. It does not apply to information collected offline or through third-party websites that are not controlled by Bigs Bilişim.

Personal Data We May Collect

We may collect personal information when you visit our website, fill out a contact form, request information, send us an email or communicate with us directly.

The personal data we may collect includes:

  • Name and surname
  • Email address
  • Phone number
  • Company name
  • Job title or department
  • Message content and attachments sent to us
  • Technical information such as IP address, browser type, device information and website usage data

How We Use Personal Data

Bigs Bilişim uses collected personal data for legitimate business, communication, security and service improvement purposes.

We may use your information to:

  • Respond to your questions, requests or contact form submissions
  • Provide information about our IT services, cloud solutions, security services and AI-assisted operations
  • Manage customer and business partner communication
  • Improve our website, services and user experience
  • Analyze website traffic and visitor behavior
  • Maintain website security and prevent misuse or fraud
  • Comply with legal, regulatory and contractual obligations

Legal Basis for Processing

Depending on the type of personal data and the purpose of processing, Bigs Bilişim may process personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract or pre-contractual communication
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection of rights, security and operational continuity

Log Files and Technical Data

Like many websites, Bigs Bilişim may use log files and technical records to understand how visitors use the website and to maintain website security.

Log data may include IP address, browser type, Internet Service Provider, date and time of visit, referring pages, exit pages and similar technical information. This information is used for analytics, security monitoring, troubleshooting and website improvement.

Cookies

Bigs Bilişim may use cookies to improve website performance, remember visitor preferences, analyze website usage and provide a better user experience.

Cookies are small text files stored on your device by your browser. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.

Contact Forms and Email Communication

When you submit a contact form or send us an email, we may process the information you provide in order to respond to your request, evaluate your needs, prepare a proposal or continue business communication.

Please do not send sensitive personal data through website forms unless it is necessary for your request.

Data Sharing and Third Parties

Bigs Bilişim does not sell personal data. We may share limited personal data with trusted service providers only when necessary for website hosting, email communication, analytics, security, legal compliance or service delivery.

Third-party service providers are expected to process data securely and only for the purpose of providing the relevant service.

Links to Third-Party Websites

Our website may contain links to third-party websites, platforms or services. Bigs Bilişim is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

Data Security

Bigs Bilişim applies reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

These measures may include access control, secure communication, system monitoring, backup procedures, security hardening and internal information security practices.

Data Retention

Personal data is retained only for as long as necessary for the purpose for which it was collected, unless a longer retention period is required by law, contract, audit, dispute resolution or legitimate business needs.

When personal data is no longer required, it is deleted, anonymized or securely archived according to applicable procedures.

KVKK and GDPR Data Protection Rights

Depending on applicable data protection laws, including KVKK and GDPR, you may have certain rights regarding your personal data.

These rights may include:

  • The right to request information about whether your personal data is processed
  • The right to access your personal data
  • The right to request correction of inaccurate or incomplete data
  • The right to request deletion or anonymization of personal data under certain conditions
  • The right to object to certain processing activities
  • The right to request restriction of processing under certain conditions
  • The right to data portability where applicable
  • The right to withdraw consent where processing is based on consent

To exercise your rights, you can contact us at
[email protected].

Children’s Privacy

Bigs Bilişim does not knowingly collect personal data from children. If you believe that a child has provided personal data through our website, please contact us so that we can review and remove the information where appropriate.

Changes to This Privacy Policy

Bigs Bilişim may update this Privacy Policy from time to time to reflect changes in legal requirements, business processes, website functionality or data protection practices.

Updated versions will be published on this page.

Contact

For questions, requests or concerns about this Privacy Policy or personal data processing, please contact:

Bigs Bilişim Ltd. Şti.
Akçaburgaz Mah. 1593. Sokak No:6
Esenyurt, Istanbul, Türkiye
Email: [email protected]